Report a Machine Problem

Call 501-568-8600 to speak with a Justin Laundry Customer Service Representative during regular business hours or complete the online Service Request form below. If you have questions about using your JLS Laundry Card or the JLS Pay Mobile App, please visit the Frequently Asked Questions FAQ page

If you are experiencing a fire, gas leak or other life-threatening emergency related to laundry equipment at your location, DO NOT complete this form. DIAL 9-1-1 IMMEDIATELY.